<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>VMDiva &#187; Practice Management</title>
	<atom:link href="http://vmdiva.com/category/practice-management/feed/" rel="self" type="application/rss+xml" />
	<link>http://vmdiva.com</link>
	<description>Musings of a Veterinarian</description>
	<lastBuildDate>Wed, 30 Jun 2010 22:07:50 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.1</generator>
		<item>
		<title>Should We Penalize Late Clients?</title>
		<link>http://vmdiva.com/2010/06/should-we-penalize-late-clients/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=should-we-penalize-late-clients</link>
		<comments>http://vmdiva.com/2010/06/should-we-penalize-late-clients/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 22:07:50 +0000</pubDate>
		<dc:creator>Dr. K</dc:creator>
				<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Practice Management]]></category>

		<guid isPermaLink="false">http://vmdiva.com/?p=1535</guid>
		<description><![CDATA[Recent news out of Australia slammed physicians for instituting late fees for patients who show up more than 10 minutes late to their appointments. Many argue these physicians are implementing a double standard given how far doctors log behind during their appointments. Perhaps this is a double standard but I guarantee one argument you&#8217;ll hear [...]]]></description>
		<wfw:commentRss>http://vmdiva.com/2010/06/should-we-penalize-late-clients/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Open Dialogue on Client Interaction Expectations</title>
		<link>http://vmdiva.com/2010/06/open-dialogue-on-client-interaction-expectations/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=open-dialogue-on-client-interaction-expectations</link>
		<comments>http://vmdiva.com/2010/06/open-dialogue-on-client-interaction-expectations/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 20:37:19 +0000</pubDate>
		<dc:creator>Dr. K</dc:creator>
				<category><![CDATA[Practice Management]]></category>

		<guid isPermaLink="false">http://vmdiva.com/?p=1529</guid>
		<description><![CDATA[I&#8217;m a follower of the adage &#8216;do unto clients as&#8230;&#8216; and believe the best business practices start with that idea in mind. However, sometimes in business, the &#8220;Golden Rule&#8221; mentality doesn&#8217;t quite cut it. My wants and needs as a pet owner don&#8217;t match the wants and needs of all pet owners. When I read [...]]]></description>
		<wfw:commentRss>http://vmdiva.com/2010/06/open-dialogue-on-client-interaction-expectations/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Happy Employees Cultivate Happy Clients</title>
		<link>http://vmdiva.com/2010/03/happy-employees-cultivate-happy-clients/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=happy-employees-cultivate-happy-clients</link>
		<comments>http://vmdiva.com/2010/03/happy-employees-cultivate-happy-clients/#comments</comments>
		<pubDate>Wed, 31 Mar 2010 15:07:49 +0000</pubDate>
		<dc:creator>Dr. K</dc:creator>
				<category><![CDATA[Practice Management]]></category>

		<guid isPermaLink="false">http://vmdiva.com/?p=1416</guid>
		<description><![CDATA[The focus on client/patient care should comprise the majority of focus for the staff at a veterinary hospital. The same is true for the practice owner, but with one caveat. If a practice owner desires the best care for her clients, she must provide the best care for her employees. In an effort to focus [...]]]></description>
		<wfw:commentRss>http://vmdiva.com/2010/03/happy-employees-cultivate-happy-clients/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>When Personal Life Interferes with Work</title>
		<link>http://vmdiva.com/2010/02/when-personal-life-interferes-with-work/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=when-personal-life-interferes-with-work</link>
		<comments>http://vmdiva.com/2010/02/when-personal-life-interferes-with-work/#comments</comments>
		<pubDate>Thu, 18 Feb 2010 01:11:05 +0000</pubDate>
		<dc:creator>Dr. K</dc:creator>
				<category><![CDATA[Practice Management]]></category>

		<guid isPermaLink="false">http://vmdiva.com/?p=1289</guid>
		<description><![CDATA[I like to think I can separate my personal life from my professional life, but let&#8217;s admit it, we&#8217;re all guilty of letting emotions roll over from home to work and vice versa. When personal life drama spills into work everyone is affected. From patient care to interpersonal relationships, the entire practice feels the impact.  [...]]]></description>
		<wfw:commentRss>http://vmdiva.com/2010/02/when-personal-life-interferes-with-work/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
