Comments on: Open Dialogue on Client Interaction Expectations http://vmdiva.com/2010/06/open-dialogue-on-client-interaction-expectations/ Musings of a Veterinarian Fri, 09 Dec 2011 15:01:48 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Teri and the cats of Furrydance http://vmdiva.com/2010/06/open-dialogue-on-client-interaction-expectations/comment-page-1/#comment-1873 Teri and the cats of Furrydance Thu, 29 Jul 2010 19:10:37 +0000 http://vmdiva.com/?p=1529#comment-1873 As I get older, my Golden Rule has changed some...being a Veterinary Assistant is my calling, my career but I can also be short on patience and my employer says I sometimes get frustrated with clients that don't meet my expectations with regards to pet care. But if I think to myself, when dealing with a difficult client, that I only have to spend 20 minutes with them, not go home with them, not marry them and try to send them out the door with some information, a brochure, or info I pulled up online for them (such as the frequently used Cornell Feline Health video links)...all of a sudden I don't feel short of patience at all. To help someone take better care of their cat, that is always how I want to end my day. As I get older, my Golden Rule has changed some…being a Veterinary Assistant is my calling, my career but I can also be short on patience and my employer says I sometimes get frustrated with clients that don’t meet my expectations with regards to pet care. But if I think to myself, when dealing with a difficult client, that I only have to spend 20 minutes with them, not go home with them, not marry them and try to send them out the door with some information, a brochure, or info I pulled up online for them (such as the frequently used Cornell Feline Health video links)…all of a sudden I don’t feel short of patience at all.

To help someone take better care of their cat, that is always how I want to end my day.

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