<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: Happy Employees Cultivate Happy Clients</title>
	<atom:link href="http://vmdiva.com/2010/03/happy-employees-cultivate-happy-clients/feed/" rel="self" type="application/rss+xml" />
	<link>http://vmdiva.com/2010/03/happy-employees-cultivate-happy-clients/</link>
	<description>Musings of a Veterinarian</description>
	<lastBuildDate>Fri, 09 Dec 2011 15:01:48 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.2.1</generator>
	<item>
		<title>By: Sean Clare, RVT</title>
		<link>http://vmdiva.com/2010/03/happy-employees-cultivate-happy-clients/comment-page-1/#comment-932</link>
		<dc:creator>Sean Clare, RVT</dc:creator>
		<pubDate>Wed, 31 Mar 2010 20:40:04 +0000</pubDate>
		<guid isPermaLink="false">http://vmdiva.com/?p=1416#comment-932</guid>
		<description>I used to work at a 24 hours general practice/specialty/emergency hospital - in addition to good benefits and a generous CE allowance we had bagels and coffee  for those who worked on Saturdays and when the weather was nice and things were slow on Sundays the owners would pay for us to have a BBQ. 

Unfortunately those veterinary practices seem to be pretty few and far between and with the slow down in business due to the economy a lot of those types of perks are disappearing.

It does mean A LOT when a job well done is acknowledged

Can I come work for you?</description>
		<content:encoded><![CDATA[<p>I used to work at a 24 hours general practice/specialty/emergency hospital &#8211; in addition to good benefits and a generous CE allowance we had bagels and coffee  for those who worked on Saturdays and when the weather was nice and things were slow on Sundays the owners would pay for us to have a BBQ. </p>
<p>Unfortunately those veterinary practices seem to be pretty few and far between and with the slow down in business due to the economy a lot of those types of perks are disappearing.</p>
<p>It does mean A LOT when a job well done is acknowledged</p>
<p>Can I come work for you?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Brenda Tassava, CVPM</title>
		<link>http://vmdiva.com/2010/03/happy-employees-cultivate-happy-clients/comment-page-1/#comment-930</link>
		<dc:creator>Brenda Tassava, CVPM</dc:creator>
		<pubDate>Wed, 31 Mar 2010 16:15:34 +0000</pubDate>
		<guid isPermaLink="false">http://vmdiva.com/?p=1416#comment-930</guid>
		<description>Very nice article! You are so right in that the culture of your practice &quot;internally&quot; affects the culture of your practice from client service and patient care perspectives.</description>
		<content:encoded><![CDATA[<p>Very nice article! You are so right in that the culture of your practice &#8220;internally&#8221; affects the culture of your practice from client service and patient care perspectives.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Galadriel</title>
		<link>http://vmdiva.com/2010/03/happy-employees-cultivate-happy-clients/comment-page-1/#comment-929</link>
		<dc:creator>Galadriel</dc:creator>
		<pubDate>Wed, 31 Mar 2010 15:33:25 +0000</pubDate>
		<guid isPermaLink="false">http://vmdiva.com/?p=1416#comment-929</guid>
		<description>Oh yes, staf attitude makes a huge difference.

I&#039;ve been going to the Mayo Clinic for some unusual issues lately, and one thing that has impressed me is that EVERY employee with whom I&#039;ve interacted has been helpful and friendly.  Even if I&#039;m in the wrong area, they&#039;re willing to help me there instead of direct me elsewhere.  If I want something unusual, they make it work instead of protesting that they don&#039;t know how or it can&#039;t be done.  They&#039;re so good they&#039;re almost over-the-top.  (The volunteers, now, they tend to look like they&#039;re sucking on a lemon and also tend to be more obstructionist than helpful.  Funny that.)

It&#039;s amazing service; I&#039;ve never seen anything like it.  I love my vets and local doctors, and their staff are friendly and helpful (it is definitely part of what makes me choose a professional), but this is something on an entirely different scale.  It not only makes me eager to go back when I need to (despite the trip, etc), but also to fervently recommend Mayo to anyone who might need it.  

It also makes me wonder just what they do for their employees to make them SO pleasant and helpful to their patients.</description>
		<content:encoded><![CDATA[<p>Oh yes, staf attitude makes a huge difference.</p>
<p>I&#8217;ve been going to the Mayo Clinic for some unusual issues lately, and one thing that has impressed me is that EVERY employee with whom I&#8217;ve interacted has been helpful and friendly.  Even if I&#8217;m in the wrong area, they&#8217;re willing to help me there instead of direct me elsewhere.  If I want something unusual, they make it work instead of protesting that they don&#8217;t know how or it can&#8217;t be done.  They&#8217;re so good they&#8217;re almost over-the-top.  (The volunteers, now, they tend to look like they&#8217;re sucking on a lemon and also tend to be more obstructionist than helpful.  Funny that.)</p>
<p>It&#8217;s amazing service; I&#8217;ve never seen anything like it.  I love my vets and local doctors, and their staff are friendly and helpful (it is definitely part of what makes me choose a professional), but this is something on an entirely different scale.  It not only makes me eager to go back when I need to (despite the trip, etc), but also to fervently recommend Mayo to anyone who might need it.  </p>
<p>It also makes me wonder just what they do for their employees to make them SO pleasant and helpful to their patients.</p>
]]></content:encoded>
	</item>
</channel>
</rss>

